![]() ![]() We will do our utmost best to have the damaged product collected and a new product delivered to you within a maximum of 48 hours (weekdays only). Please notify us within 24 hours of receipt of delivery on 0 or in the regrettable event that you receive a damaged product. In the unfortunate event that you receive a delivery whereby the goods and or its quantity delivered to you does not match your products and it’s quantity as per your waybill/purchase order, you agree to notify us immediately upon receipt of such delivery on 0 or via mail to have the incorrect goods collected and the correct goods delivered to you. Goods shipped in error /Incorrect goods delivered: We will endeavour to reschedule the delivery with you within 24 – 48 hours however you may be liable if any additional handling and shipping charges are incurred for a re-delivery. We will notify you of a failed delivery i.e: whereby no one was at the specified delivery address to receive and sign for the goods at the time of delivery. (Category list as follows plots, farms, mines, military bases, major chain stores, power stations, game reserves and lodges and harbours) Should your delivery address fall into one of these categories, you may be liable for the additional delivery cost, storage and or returning the parcel. Should you fail to notify us of non delivery within the given period you agree that it would be deemed that you received the purchased goods.ĭelivery of products purchased through the online store is subject to the geographical delivery framework as determined by our courier partner. Should you have not received your delivery of goods after 24 hours of the expired delivery period you would need to contact us within a maximum of 48 hours. It will be deemed that you as the purchaser assign without prejudice and without a proxy to a party other than yourself to sign for your goods at your specified and confirmed delivery address should you be or not be present at time of delivery. Please also ensure that someone is available to sign for and receive your goods at the time of delivery. Please ensure all delivery details including the postal code are accurate, as you will be liable for all additional handling and shipping charges as a result of such errors. We do not deliver to any postal addresses ie: deliver to a post box or to any post offices. Įxpert delivers within the borders of South Africa only.ĭeliveries are door to door and must be a physical address within the borders of South Africa and not a Post Box. Add to your cart and continue the normal checkout processįollow this link to apply for extended maintenance on your store-bought item.Click on the order number and you will see the option to add the Maintenance Plan under Maintenance Amount.You will see a list of your previous purchases and any purchases eligible to have the Expert Extended Maintenance Plan added will display an asterisk* Login to your account on navigate to your Account Profile page.Yes! You can still add the Extended Maintenance Plan for up to 3 months after the product purchase date.Once your order has been delivered, register your appliance at using the invoice supplied with your delivery.Ĭan I Add The Extended Maintenance Plan To A Product That Has Already Been Purchased.Once accepted the amount for the Extended Maintenance Plan will be added to your shopping cart and you will proceed with the checkout process. ![]()
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